Persits Software, Inc. Knowledge Base Articles

Permission denied error

Problem Description

When using AspEmail, the following error may occur:

Persits.MailSender.4 error '800a0004'
Permission denied.


This error usually means that there is antivirus/antiworm software such as McAfee installed on your server that prevents AspEmail from connecting to the SMTP server. This security software needs to be reconfigured to enable the process calling AspEmail to make outbound connections to SMTP services on port 25 (or whatever port your SMTP server uses.)