The Persits Software products are all downloadable
from their respective web sites as
self-extracting archive files containing
an InstallShield application which installs the product
along with code samples and documentation.
The setup file names are: aspemail.exe, aspencrypt.exe, aspgrid.exe,
aspjpeg.exe, aspupload.exe,
aspuser.exe, jupload.exe, and xupload.exe.
The following problems may arise when running the setup:
1. A different application comes up when the setup icon is clicked.
A Persits setup extracts all files and then executes the file setup.exe.
If the folder you placed the setup file in already contains
a file setup.exe, there is a chance it will be executed instead
of the setup's own setup.exe file.
To fix this problem, place the setup file in a separate empty folder
and run it again.
2. Setup hangs when stopping or restarting an IIS service.
As part of the installation process, a Persits setup
offers to shut down and restart all IIS-related services
including w3svc, smtpsvc, ftpsvc, etc.
Sometimes a particular service refuses to respond
to a stop or restart request which may hang the install.
To fix the problem, we recommend that you reboot the machine
and shut down the IIS services manually before
running the setup, by executing the following
command at the MS DOS prompt:
c:\>net stop iisadmin /y
Once the setup is run, you may restart the services manually
either from the DOS prompt or through the Control Panels/Services utility.
3. Setup refuses to run altogether.
In rare cases, the setup may display a run-time error
and close. We attribute this to a bug in InstallShield.
If this happens, try to run the setup on a different machine,
then move the extracted DLL (such as aspupload.dll)
to the machine where the setup failed to run
and register the DLL manually using the command line utility regsvr32.
The documentation and sample directories
may also be moved manually.
